Privacy Policy

Our Privacy Commitments

Information We Collect

When you register and use the 77fh platform, we may collect several categories of personal and technical information necessary for delivering our services, ensuring compliance, and maintaining account security. The specific data we collect includes:

• Full name, date of birth, and contact information (email address, phone number) provided at registration
• Username, password (stored in encrypted form), and account preferences
• Transaction records including জমা and উত্তোলন history, amounts, payment methods (bKash, Nagad, Rocket, Upay), and timestamps
• Device information including IP address, browser type, operating system, and device identifiers used to access the platform
• Gameplay data such as game sessions, wager amounts, bet history, and bonus usage for responsible gaming monitoring

We collect only the information that is genuinely necessary for account operation, regulatory compliance, and improving your experience on 77fh. We do not collect sensitive personal data such as biometric records, religious beliefs, or political views.

How We Use Your Information

The personal information we collect serves specific, legitimate purposes tied directly to operating the 77fh platform safely and effectively. We use your data for the following purposes:

• Creating and managing your 77fh account, including identity verification and KYC compliance
• Processing financial transactions — deposits via bKash, Nagad, or Rocket and withdrawals to your registered payment account
• Providing customer support and responding to your queries, complaints, or account-related requests in a timely manner
• Monitoring gameplay activity to support responsible gaming, detect problem gambling patterns, and enforce platform limits
• Detecting and preventing fraudulent activity, money laundering, and unauthorised account access to protect all users
• Sending platform updates, bonus notifications, and promotional communications where you have opted in to receive them

Cookies and Tracking Technologies

77fh uses cookies and similar tracking technologies to enhance your browsing experience, remember your session preferences, and understand how users interact with different parts of our platform. Cookies are small data files stored on your device that help us deliver a faster, more personalised service. The cookies we use fall into three main categories: essential cookies (required for core platform functionality), analytical cookies (used to monitor site performance and identify improvements), and preference cookies (used to remember your language and display settings).

You can manage or disable non-essential cookies through your browser settings at any time. However, please be aware that disabling certain cookies may limit the functionality of the 77fh platform or affect the smoothness of your gaming experience. By continuing to use the 77fh website without adjusting your browser settings, you consent to the placement of cookies as described above.

Sharing of Your Information

77fh does not sell, trade, or rent your personal information to third parties. We may, however, share limited data with trusted service providers who assist us in operating the platform, subject to strict confidentiality agreements. Circumstances under which your data may be shared include:

• With payment processors such as bKash, Nagad, or Rocket solely for completing your financial transactions securely
• With identity verification and fraud prevention partners to comply with applicable KYC and anti-money-laundering obligations
• With game content providers and software vendors who power the games and features available on the 77fh platform
• With regulatory or law enforcement authorities where legally required, including responding to valid court orders or government requests

Data Security

We take the protection of your personal data very seriously. 77fh implements industry-standard security measures, including SSL/TLS encryption for all data in transit, encrypted password storage using modern hashing algorithms, and access-controlled server infrastructure to ensure only authorised personnel can access sensitive data. Our platform is regularly reviewed and tested for security vulnerabilities.

Despite our best efforts, no method of electronic transmission or storage is 100% secure. While we strive to apply commercially reasonable means to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that may affect your rights or freedoms, we will notify affected users promptly in accordance with applicable data protection requirements.

Data Retention

77fh retains your personal information for as long as your account remains active or as otherwise required by applicable legal, regulatory, and operational obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money-laundering regulations. Account-level data that is no longer operationally necessary will be securely deleted or anonymised in accordance with applicable data protection standards. You may request account closure and deletion of your personal data at any time by contacting our support team at [email protected]. Please note that certain data may be retained beyond the deletion request where required by law.

Your Rights

As a registered user of 77fh, you have meaningful rights regarding the personal information we hold about you. These rights are outlined below and can be exercised by contacting our support team:

• Right of Access — you may request a copy of the personal data 77fh holds about you at any time
• Right to Rectification — you may request correction of inaccurate or incomplete personal information held in your account
• Right to Erasure — subject to legal and regulatory retention requirements, you may request deletion of your personal data
• Right to Restriction — you may request that we limit the processing of your personal data in certain circumstances
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw it at any time without affecting prior processing

Third-Party Services

The 77fh platform integrates with third-party game providers, payment gateways, and analytics tools to deliver a complete gaming experience. These third parties operate under their own privacy policies and data handling practices. While we carefully select and vet our partners, 77fh is not responsible for the privacy practices or content of third-party services.

Payment service partners such as bKash, Nagad, and Rocket process your transaction data under their own independently operated privacy frameworks. We encourage you to review the privacy policies of any third-party service you use in connection with the 77fh platform to understand how they handle your data.

Children's Privacy

77fh is strictly an adult platform intended for users aged 21 and above. We do not knowingly collect, solicit, or store personal information from individuals under the age of 21. If you are a parent or guardian and believe that a minor under your care has provided personal information to 77fh without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete the relevant account and all associated personal data. Our registration process includes an age verification step to enforce this requirement.

Changes to This Privacy Policy

77fh reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the 77fh platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77fh handles your personal information, please do not hesitate to reach out to our support team. We are committed to responding to all privacy-related enquiries in a timely and transparent manner.

Explore more about how 77fh keeps you safe and informed: